Thursday, January 31, 2019

CSV Import: FAM - Depreciation History > Error: Invalid custrecord_deprhistasset reference key xx.

Customer tries to import new Depreciation History records for Fixed Assets yet encountered the error: 'Invalid custrecord_deprhistasset reference key xx.' The error is due to the incorrect Asset format specified on the CSV Import file.

To resolve the error:

The Asset format on the CSV Import file should be in the format: Asset ID(space)Asset Name. The customer may also use the Asset Internal or External ID as long as on the Import Assistant page, the correct Reference Type (whether Names, Internal ID or External ID) will be selected. This can be done by clicking on the small pencil icon beside the Asset field.


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