Wednesday, February 27, 2019

Employee Email Address Appears Twice in Global Search Result

This occurs if the Employee also has Contact Record, and same email is entered in Alt.Email field.

1. Navigate to Setup > Company > General Preferences > tick Show Employees as Contacts.

2. Save.

3. Navigate to List > Relationships > Contacts.

4. Set Type as Employee on the Filter Region to show only Employees.

5. Edit the Employee > remove Alt. Email.

6. Click Save.

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