Wednesday, February 27, 2019

Resolve the Error "Invalid item reference key X for entity X" When Adding Items to the Shopping Cart

One possible way to resolve this error is ensuring that the subsidiary used by the Shopper during the web site session is also assigned to the Custom Customer Center role used:

1. Navigate to Setup > Users/Roles > Manage Roles
2. Edit on the Custom Customer Center role used
3. Select and assign the session subsidiary
4. Save.

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