Thursday, March 21, 2019

Lists > Accounting > Items > prompt: Waiting for system.Netsuite.com > Page times out

Scenario:

·        Navigate to Lists> Accounting > Items

·        Receives prompt:

·        Waiting for system.Netsuite.com

·        Page thentimes out  

 

 

Solution:

·        It is possible that the value for the  Viewfield in the filter region of the Items list is that of an Item Saved Search tagged with Availableas List View = True

·        One or more fields (example: Formula (Currency)) underthe Criteria tab > Standard sub tab or Results tab > Columns sub tab of the search might be causing the result to timeout

·        To open the list in a non-saved search view:

·        Another user may open the list with View = Default or in case of the Items list > View = All

·        Copy the URL (https://system.na1.netsuite.com/app/common/item/itemlist.nl?searchtype=Item&searchid=-404&Item_TYPE=InvtPart&style=NORMAL&report=&grid=&dle=T&sortcol=Item_INTERNALID_raw&sortdir=DESC&csv=HTML&OfficeXML=F&pdf=&size=200&twbx=F&showall=T&quicksort=)after the page reloads

·        Send the URL to the user who is timing out whenopening the list page

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