Friday, April 26, 2019

Create Opening Balance for Existing Customers

When creating new customer records the Opening Balance field is available under the Financial tab. The system will automatically create a journal entry with the following GL impact:

Dr. Accounts Receivable xx
Cr. Uncategorized Income xx

Both lines will have the customer assigned under the Name column and the Memo will indicate Opening Balance

However, after saving the customer record field is no longer available and users are unable to assign opening balance directly.

Users can create journal entries instead by navigating to Transactions >  Financials >  Make Journal Entries and assign the same values as the system generated journal entry when opening balance is assigned before saving the customer record.

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