Navigate to Transactions > Sales> Enter Sales Order
Mark Get Authorization
Result: An unexpected error occurred while processing the credit card through CyberSource (reason code = 102). Please contact NetSuite support.
CyberSource made changes on their data validation and it is rejecting special characters that are used in names; e.g. "_", "-", "+".
· Check if the Bill to Postal code is a valid postal code. If not, enter a valid postal code.
· Check if the Bill to Postal code has special characters. If special character/s are entered, remove the special character/s.