Friday, May 17, 2019

Computing for the used Campaign Email Volume

NetSuite counts Campaign Email provisioning on a per attempt basis.The following will not count against your provisioned quantity:


  • Hard and Soft opted out email addresses (Confirmed Opt Out and Soft Opt Out).
  • Entity records with blank email addresses but is included in the target group.
  • Inactive records included in the target group.


The following will be countedagainst your allotted campaign volume:


  • Emails that were sent based on the statistics.
  • Emails that bounced (regardless if soft bounce or hard bounce).


You may want to configure your target group to filter out emailsthat bounced, especially those that triggered hard bounces.

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