Wednesday, May 15, 2019

Creating or saving a Bill Credit encounters 'You are attempting to link transaction line items, but items on the lines do not match..'

Users encounter the following messages when savinga vendor bill credit

1. Notice:
You are attempting to link transaction line items, but items on the lines donot match. This can happen when you create a fulfillment from a sales order, areceipt from a purchase order, an invoice from a sales order, a vendor billfrom a purchase order, or a reimbursement from a purchase.

Please verify that items in the transaction you are creating match the items inthe originating transaction.

2. Error

An unexpected error has occurred. Please click here to notify support andprovide your contact information.

 

This message isencountered when the variables below are met:

1.    When saving or editing a Vendor Bill Credit from aBill

2.    The assigned value in the Account field of theVendor Bill Credit is different from the Bill.

 

Solution:

User caninstead create the Vendor Bill Credit via Transactions > Purchases/Vendors> Enter Vendor Credits.

No comments:

Post a Comment