Saturday, May 4, 2019

Resolve Unexpected Error Message when using Primary Earnings as Criteria or Result in Creating an Employee Saved Search

Primary Earning Amount can be used as criteria if the employee has only one Primary Earnings within the employee record.  If the employee record is assigned with two or more similar item and mark as primary earnings, this will result to unexpected error since there should only be one return per employee.

Common example of this is when using schedule change rate for payroll item. To resolve such error, uncheck the box for Primary Earnings of the old item. Please see screenshot below:

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