Wednesday, May 15, 2019

User encounters ‘Shipment tracking information not available’ when Package Tracking Number link is click in the Item Fulfillment using Integrated UPS Shipping item

This message is encountered when:

1.     The tracking number was generated using a Sandbox account or a Test drive account

2.     The tracking number is a dummy number randomly assigned. Users can double check the tracking number validity by searching for it in

Note: If this is encountered aside from the scenario above, contact Support or file a case.

No comments:

Post a Comment