When the Advanced Bin/Numbered Inventory Management feature is not enabled, users are allowed to assign any available Serial Number/s in transactions. This scenario often causes inconsistencies of Serial Number Audit Trail in linked records.
To reconcile the Serial Numbers between the Cash Sale/Invoice:
Transactions created from the same Sales Order:
Item Fulfillment: SN001
Cash Sale: SN002
1. Edit the Item Fulfillment and replace SN001 with any serial number available from the list then click Save.
2. Edit the Cash Sale again, assign SN001. Click Save.
3. Edit the Item Fulfillment again, assign back SN001. Click Save.