Monday, July 8, 2019

Resolve Error: "Telechecks not supported by CyberSource/Merchant e-Solutions" when Billing Sales Order

When billing sales order/s, users may encounter an error saying:

"Telechecks not supported by CyberSource/Merchant e-Solutions"

To resolve this:
1. Navigate to Setup > Accounting > Accounting Lists.
2. On the Accounting Lists page, filter footer called Type = Payment Method.
3. Edit the Payment Method used on the order.
4. Uncheck the Credit Card box.
5. Click Save.

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