Determine if an Email Received is From a Standard Notification or Generated by a Search

Users can use a combination of the Standard NetSuite Notification and Saved Searches to generate notifications based on particular criteria, like a notification when a case has been updated or when it has changed to a particular status.

After some time, when a user wants to change the notification email, user will often wonder what mechanism was used to send the notification. Below is a way to determine if the email notification were sent via a Saved Search or otherwise, via checking the email header:

Saved Search Notification Email Header:

X-VirtualServerGroup: CampaignScrub
X-MailingID: SEARCH; scompid=TSTDRV544809; action=create; recordtype=-23; recordid=425; search=154; owner=71; recipientemail=jprestousa2@NetSuite.com; value=emailtype:SEARCH.action:create.recordtype:-23.recordid:425.search:154.owner:71.recipientemail:jprestousa2@NetSuite.com
X-NetSuite: c=TSTDRV544809; qr=7:RuntimeDroolsException; s=be5.sv; t=SEARCH; v=2010.1.1.3

Anatomy of the Header:

X-VirtualServerGroup: tells the mechanism that was used to send the email
X-Mailing ID: informs that the email came from a Search
scompid: NetSuite Account Number
action: the trigger that sent the email
recordtype: is the type of record in NetSuite
recordid: is the Internal ID of the record created
search: is the Internal ID of the search in NetSuite
owner: is the Internal ID of the Employee who owns the Saved Search
t: is the type of record that sent the email
v: is the version of NetSuite used to send the Search Email alert

Default Notification Email Header

 X-VirtualServerGroup: Transactional
X-NetSuite: c=TSTDRV544809; s=be2.sv; t=CASE_SUPPORT_REP; v=2010.1.1.30

Anatomy of the Header:
X-VirtualServerGroup: tells the mechanism that was used to send the email
c: is the NetSuite Account Number
t: is the type of record that sent the email

Note: For information on how to locate email headers visit this site. (This is an external site and although NetSuite may include links providing direct access to other Internet resources, including this site, NetSuite is not responsible for the accuracy or content of information contained in these sites.)