Use the Summary tab to set the criteria. To create the search, perform the following steps:
1. Navigate to Lists > Search > Saved Searches > New.
2. Select Customers.
3. Provide a Search Title.
4. In the Criteria tab > Summary subtab, set the following:
Summary Type | Field | Description |
Maximum | Call: Phone Call Date | is not after 60 days ago |
Note: To set the description, select Not After in Phone Call Date field, then select Relative. Enter the number of days/weeks/months.
5. In the Results tab, Columns subtab, set the following:
Field | Summary Type |
Name | Group |
6. Click Save and Run.
Note: Enhancements 76641 and 72699 have been filed to have a standard report in NetSuite for customers that do not have any activities for a period of time.
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