Saturday, September 22, 2018

Pipeline Analysis Reports are not Showing Updated Address Information for the Customers

1. Open the opportunity record that shows the old Billing Address from the report.
2. Hover the mouse pointer over the Customize link at the upper portion of the page and select Customize Form.
4. Under the Tabs tab, mark the Show checkbox for Address. (This is unchecked in the Standard Opportunity form)
5. Navigate to the Screen Fields tab > Address subtab, mark the Show checkbox for Bill To and/or Ship To fields.
5. Enter a Name for the custom form.
6. Click Save.
7. Back in the opportunity record, select the Custom Opportunity form created in the Custom Form field.
8. Click on the Address tab.
9. Leave the Bill To Select field blank, then re-select the Label of the Address you have updated in the customer record. Take note that doing so would now show the updated address of the customer in the Bill To textbox.
10. Click Save.
11. Reload and refresh the Pipeline Analysis report.

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