Tuesday, September 25, 2018

System Replaces the File with "attachments-stripped.txt"

To resolve this in NetSuite, perform the following steps:

- System removed the file attach to an Email and replaced it with "attachments-stripped.txt"
--- This process is from Outlook to NetSuite (Entity or Transaction record)

1. User (Customer) responds to an Email
2. Administrator views the response of the User (Customer)
3. Communication tab > Messages subtab > check the Email > Attachments tab > File Name = "attachments-stripped.txt"

Note: This is by design.  If the attached file is bigger than 5mb, the system automatically removes the file.  More details if you open the file:

"The attachments were too large and had to be stripped.  Here is a list of files that have been stripped with their corresponding sizes:Filename: Error: unintended use of toString() for string resource..."

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