Monday, December 31, 2018

Weekly Time Tracking > Error: There were some time entries that were not saved and must be re-entered. The failed time entries with their respective reason for failure are: xx - Invalid location reference key xx.

Scenario: Employee tries to enter time through the WeeklyTime Sheet using the Employee Center Role yet encounters above error messagedue to the inactive location assigned to the employee.


1.Navigate to Home > Set Preferences > General tab > Defaultssection > Check the Show Internal IDsbox > Click Save (Administrator).

2.Navigate to Setup > Company > Locations.

-Check theShow Inactives box found on the left partof the page.

-Under Internal ID column > Look for the InternalID being referenced on the error message.

-Verify ifit was set to Inactive.

-If so,uncheck the Inactive box > Click Submit.

3.Re-enter time.

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