Thursday, January 17, 2019

Box.Net > Missing Box Files Tab on Records where Users can Attach Files

Related SuiteApp should be enabled and installed.

> Navigate to Setup > Company > Enable Feature > Company > under Data Management section, click on Box Document Manager.

After setting up Box.Net account, user cannot upload a file to Box.Net because Box Files tab is missing.

Steps to Reproduce:
1. Create any record/transactions.

Actual Results:
1. Box Files tab is not available.

To resolve the problem and to allow the user to upload files to Box.Net using the Box Files tab, user needs to save the record/transaction first. 

After saving, view the record/transaction and Box Files tab will be available.

Box Files tab is only available when viewing the record/transaction and not upon creation.

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