Saturday, January 12, 2019

Customer font in EU Sales List report is red even if shipping address is outside UK

1. Customer record:

Subsidiary = United Kingdom

Tax reg = 278799529

Tax Item = ESSS-GB

Address:

Chartered Surveyors

Charlottenstra├če 43

Berlin 10117

Germany

2. Invoice shipping address is the same

3. Reports > VAT/GST > EU Sales List > Customer font is red which means that the country of the EU Sales List form and the country on the customer's transaction record are the same.

Solution:

1. Edit the Invoice> On the Shipping tab > Ship to Select > Select custom

Result: The dropdown for the country is still in United Kingdom even if the address is in Germany

2. Change the Country to Germany

3.  Click Save

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