No Credit Card Processor field in the Billing tab > Payment subtab of Sales Orders and Cash Sales

1. Check if the Credit Card Processor field is displayed on the Form.

• On the form, Click Customize > Customize Form.
• Navigate to Screen Fields tab > Payment subtab.
• Locate Credit Card Processor on the Label column > Verify if there is a check mark on the Show checkbox.

2. Check if there is more than 1 Active Credit Card Processor. An account would need to have more than one credit card processor active for the Credit Card Processor field to show.

• Navigate to Setup > Accounting > Credit Card Processing.