Sunday, January 27, 2019

Unable to Pay PTO Hours from Previous Pay Period cut off

If a semi-monthly paid employee took a paid vacation or PTO on July 10, 20x but was not included in the pay period July 1-15, 20x, the time entry can be paid in the future (example July 16-31, 20x). To do this, follow the steps below:


1. Navigate to Setup > Payroll > Set Up payroll > Preferences

2. On the Pay PTO prior to pay period (days) field, you need to enter the number of days back to include the missed PTO

3. Click Save

4. Sync the updates done into the payroll tax engine through the Update Payroll Information screen

a. Navigate to Setup > Payroll > Update Payroll Information

b. If you have a NetSuite OneWorld account, select a subsidiary from the dropdown list in the Subsidiary field
c. Click the Agree checkbox
d. Click Commit Updates

      e. Navigate to the To Resolve tab to check for any errors and resolve, if any


When the paycheck is created the PTO hours can now be selected in the Time tab and be added to the employee's paycheck


Note:  For complete reference of setting preferences, please see article Setting Payroll Preferences




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