Tuesday, June 25, 2019

Merge Accounts Payable Type of Accounts > Receiving message, ‘This record cannot be deleted, because it is referred to by other records.’

To prevent users from encountering the message when merging Accounts Payable type of accounts, check whether the account to be merged is used as a Default Payables Account. Follow below steps:


1.    Navigate to Lists > Search > Saved Searches > New.

2.    Select Vendor as Search Type.

3.    Under the Criteria tab, add Default Payables Account and set to the account to be merged.

4.    Preview the Search.


If there is a vendor associated with the Accounts Payable account, set the Default Payable account to blank and save the record. Go back to the account and perform the merge.

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