Tuesday, July 9, 2019

Recurring Billing | Billing Subscription Error > RCRD_UNDEDITABLE. That record is not editable. Please Correct the error and edit Subscription then hit Retry

The error is encountered when the Recurring Billing Scripts are not deployed on the account.

To resolve, users must perform these steps:

1. Navigate to Setup > Customization > Scripted Records.

2. Edit each Subscription related record (e.g. Subscription, Subscription Item, Subscripton Plan Item, etc.).

3. Under User Event Scripts  and Client Scripts tabs, make sure the scripts are deployed (Status = Released | Deployed = T).

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