Monday, January 14, 2019

Credit Memo created from Return Authorization shows "Notice: You are attempting to link transaction line items, but items on the lines do not match."

The exact error message reads "Notice: You are attempting to link transaction line items, but items on the lines do not match. This can happen when you create a fulfillment from a sales order, a receipt from a purchase order, an invoice from a sales order, a vendor bill from a purchase order, or a reimbursement from a purchase. Please verify that items in the transaction you are creating match the items in the originating transaction."

 

Consider checking the Accounts Receivable account selected in the Credit Memo and make sure that this matches to the Accounts Receivable account found on the Invoice record we are applying the credits into.

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