Missing Withholding Tax tab and fields in transactions (i.e. Vendor Bills, Invoices) or Unexpected Error (Please enter value for: account) when saving transaction

Scenario:

1. Navigate to Setup > Withholding Tax > Set Up Withholding Tax
2. Setup the Withholding Tax for the nexus (example: Philippines)

Set:

1.  Available On Purchases = True
2. Available on Sales  = True

3. Create a Vendor (Customer) with Default Billing (Shipping) address tagged to that nexus.
4. Customize the transaction form (example: Vendor Bill (Invoice)) via Customization > Forms > Transaction Forms
1. Mark Show for Withholding Tax fields (i.e. Apply Withholding Tax?, Withholding Tax Code) under the Screenfields tab > Expenses and/or Items subtab
2. Save the form
5. Create the transaction (Vendor Bill (Invoice))
1. Choose the custom form
2. Enter the Vendor (Customer) name

 

Actual Result:

1. Missing Withholding Tax tab and fields or
2. Even if the Withholding Tax tab and fields are exposed > getting unexpected error upon saving the transaction (error: Please enter value(s) for Account)

 

Solution:

Theseissues are normally caused by missing values in the Liability/Purchase Tax Account and Asset/Sales Tax Account fields forthe Withholding Tax Types. Toresolve:

1. Navigate to Setup > Withholding Tax > Tax Type
2. Locate Withholding Tax Types without any values for their Liability/Purchase Tax Account and Asset/Sales Tax Account
3. Edit the Withholding Tax Type
4. Enter value for:
1.  Liability/Purchase Tax Account
2. Asset/Sales Tax Account
5. Hit Save.
6. Re-enter the transaction.