Tuesday, January 1, 2019

Unable to fulfill a USPS International Order Due to Error Missing or Invalid Data Element: CustomsDescription1

The error message has something to do with the length of the characters allowed for the item description in the sales order.

To fulfill the order and generate an integrated shipping label, the user can consider the following steps:


1. Open the sales order

2. Under Items tab, edit the description of the item/s and make sure that the total length of the characters does not exceed 50

3. Save the order and try to fulfill it

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